Our Care Approach For Young People | Care For Parents

Our Approach for Young People

Supporting a young person often means balancing care, development, education and family life. Our approach is built around understanding each young person as an individual and working closely with parents to create support that fits naturally around everyday life. We focus on consistency, trust and care that grows with the young person over time.

How we work:

Step 1: Get In Touch

We work with ICB’s & Local Authorities to discuss the requirements of the people they support – location, background, access needs & more.

Step 2: Assessment

We assess the individual care package and identify their care needs – the team they need, the types of care they require, and any location requirements.

Step 3: Procurement

We work with our expert teams to procure and build the right care package. This could be a brand new team or a previous care team supported to transition.

Step 4: Ongoing Support

Once selected, we continue to support and assess each Care Package to ensure it stays suitable. If changes need making, we can support to adjust them.

Starting Support at the Right Pace

Beginning care should feel supportive, not rushed or invasive. We take time to get to know the young person, their routines, interests and needs, working closely with parents to ensure support starts gently and confidently. Our aim is to make the first steps into care feel calm, well-planned and right for the whole family.

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Support That Grows With Your Child

Young people’s needs can change quickly as they grow, develop and face new challenges. We design care that is flexible and responsive, adapting as circumstances change. Whether needs are straightforward or more complex, we focus on providing the right level of support at the right time, without unnecessary disruption.

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Working in Partnership With Families

Parents know their children best, and we see families as key partners in care. We work openly and collaboratively, keeping communication clear and involving parents in decisions at every stage. This shared approach helps build trust, reduce stress and create care arrangements that feel stable, supportive and sustainable for the long term.

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We are…

Crisis Prevention Specialists

Our support strategy is delivered in accordance with expertise from the Crisis Prevention Institute. We focus on enriching the quality of life of the people that we support. Ensuring we meet the national standards for Crisis Prevention, we work within NICE guidelines, The Crisis Prevention Framework, and the Restraint Reduction Network Training Standards in addition to all other relevant guidance.

We are…

Person Led Carers

We take the time to learn exactly what every person we support needs. Whether it’s medical and clinical support, at-home care for daily tasks or emotional and behavioural support. We don’t just provide the care – we do what’s needed to help people live as freely as they can.

We Provide…

Support Through All Stages Of Life

Our teams are experienced in supporting children of all ages, from very young through to transition into adulthood. Often, care requirements come at the expense of a child being just that – a child. Our care packages allow children and families to take part in activities that often get taken for granted such as play, getting out and about and making memories together.

We're here…

To Support Families And Children To Be Together

Getting the right care package doesn’t just impact the person who needs it – it changes life for their whole family too. Our care team can help lessen the concerns and pressure of at-home caring responsibilities on families, and allows them to spend more quality time with each other outside of the framework of care requirements.

Frequently Asked Questions

What types of support can you help our family with?

We can provide all aspects of your child’s care plan – from clinical support to emotional and therapeutic care. Whatever your child’s care requirements are, our team can build the right care package to meet them.

Can you support my child within our home?

Yes. Our care packages allow us to support people wherever they need it the most. Our approach to care allows families to stay at home and spend quality time together, allowing them to live rich and happy lives free from the stresses and burdens of care requirements.

How do you assess what care is needed?

We assess every care package from the ground up. We identify the exact needs and requirements, then recruit the specific team and package your child needs to support them.

Can you support my child as they reach adulthood?

Yes, 100%. We’re experts at providing transitional support – whether that’s transition from hospital, from another care set-up, or transitioning into adulthood. We know that moving from child services to adult pathways can be a scary disruptive process. Our care packages help to minimise the impact of these crucial transition periods, and enables consistent support as they grow older.

What can you do to make sure my child lives their life to the fullest?

All our care is delivered using person-led methodology. We’re not just there to provide care – we work with the people we support directly to identify their wants, needs and goals for the future. Our expert team then works with them on a long-term basis to help them achieve the lifestyle they want.

How much does a care package with acuity cost?

We believe cost shouldn’t be a barrier to someone getting the care they need. We can help advise you on the types of funding available to support the care package that fits your requirements. Contact us to speak to one of our experts, who can talk you through it and help to provide clearer information on the cost of our care.