Why choose acuity care

ACG - Moira 3

Frequently Asked Questions

What types of support can you provide?

Whatever the person you care for needs, we can provide it. Whether it’s at-home support, clinical care, help finding the right accommodation or emotional and behavioural support – we build our care packages 100% from the ground up, ensuring it is fully tailored to the individual’s needs.

Can you support complex care needs?

Yes, 100%. We are complex care experts with extensive experience supporting people with a wide range of complex care needs. Every care package we deliver is individually designed and tailored to the person receiving the support.

Our specialist nursing team provides advanced clinical care, including ostomy and stoma management, tracheostomy and airway management, tube feeding and line care. Our behaviour & care team work with the people we support directly to ensure their needs are met and to support them to live their life to the fullest.

The person I care for has a pre-existing care team with another provider. Can they still work with them?

Yes, absolutely. We’re experienced with transitioning care teams and maintaining connections through care plans that have already been implemented. We’re experts in care logistics and employment and can help support you to move with a previous care team via the TUPE process. For more information on how this works, or for help and advice on transitioning with a care team get in touch.

How can you support me and the person I care for?

The right care plan doesn’t just make a difference for the person directly receiving care, they support the people who care for them too. Our care packages are designed to give the people we support exactly what they need – leaving you and the person (or people) you care for time and freedom to live your lives to the fullest.

How do you assess what care is needed?

We assess every care package from the ground up, taking the time to identify each person’s exact needs and requirements. From there, we carefully recruit and assemble the specific care team needed, ensuring the package is precisely tailored to provide the right level of support.

Where can you provide care?

We operate across England. We work with each person we support to get the right home environment for them. For some people, this is at home with their families or people who care for them. For others, this means support to live independently or within the community in supported accommodation. Wherever you’re based in England, we can work with you to deliver the precise care package you need.

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